Analysis

The Analysis phase involves:

• Review and analysis of existing materials / documents
• Evaluation of your existing culture
•  Identification of key personnel for facilitating a true buy-in and implementation
• In-depth interviews with key personnel
• Identification of a reference group and steering committee
• Definition of KPI’s for current reviews
• Planning of resources
• Challenging the managers’, leaders’ and key personnel committement to change

Direction

In the Direction stage, Find Solutions works with:

• SWOT analysis to identify the best path
• Design of efficient structures for the desired change, including continuous feedback to ensure change is embraced at all levels
• Establishing decision making materials
• Workshops for management to facilitate it’s decision

Acceptance

In the acceptance phase Find Solutions focuses on:

• In-depth interviews with key personnel to establish change champions
• Identify and train change champions
• Management meeting and the creation of a communication package to leaders and employees
• Communication Plan, in collaboration with the Communications Department

Implementation

In the implementation phase Find Solutions focuses on:

• Frequent meetings with team leaders and change champions
• Ongoing support to leaders and managers to secure their active role in the change
• Transparent and crisp follow up to leadership
• Engage employees by facilitating ongoing dialogues between managers and employees
• Individual support and coaching to managers
• Quickly redirect employees and managers who are lost
• Effective project management to maintain speed and secure delivery at every step in the change process

Follow up

In the follow-up phase Find Solutions addresses:

• Production of a scorecard including pre-defined indicators
• A workshop with managemant to review ”Lessons Learned” and how the organisation should embrace and accept change

Feedback

Feedback is managed throughout the process. It involves:

• Frequent feedback and cascading to all involved personnel and managers, adjusting the process where necessary
•  Frequent support to leaders and employees, individual coaching or coaching in groups
• Ensure that leaders and employees are kept informed to secure their true engagement
•  Celebrate success